LIES. American Airlines has lied to me continuously. My bag didn't get there within the airport. I used to be expecting an prolonged time frame with the carousel and no baggage came out for my flight. Nor did any one from the baggage office that had a clear check out on the carousel arrive out to state absolutely nothing will be coming. I checked in the office plus they then claimed there was NO Motive why my suitcase shouldn’t have arrived. They were being to send out my suitcase to me at my resort. At 2:24 PM I received a phone get in touch with from a recorded concept saying my bag was picked up and would be sent inside 6 several hours. LIE. I known as the delayed baggage variety and was explained to it was picked up at 3 PM and would be shipped inside 6 hrs. LIE. I checked on the net this night and it said it absolutely was picked up at 3 PM and might be sent in 6 several hours. LIE.
I need to comment on how horrible your flight and consumer service was today. Flight 4425 was suppose to depart at 5 pm from DC and have to Atlanta. We didn’t get off from DC until eventually six:twenty pm. We have been told it had been gonna be a 10 moment hold off but we by no means boarded the airplane till way later. Then the pilot reported there was no hold off In spite of staying delayed forty five minutes then had us sit within the runway for more than 35 minutes. I fully grasp you have no Handle more than the turbulence we experienced but we arrived in ATL and they didn’t Possess a terminal for us to unboard.
I've to admit that I was selfishly delighted to have the ability to reserve my flight just before your whole other clients and that the agent was equipped to get rid of the fees.
I have already been stuck in Charlotte for nearly on a daily basis now. I am imagined to be connecting to New Bern, NC. I won't be traveling American Airlines once more!
I recently had a flight cancelled by American Airlines and stood in a line for forty five minutes to receive rebooked on An additional flight. I used to be stunned to discover which the gate brokers didn't Have got a check out in to the obtainable USAIR flights.
To I don’t understand how Lots of people endeavoring to get this resolved. I was so disappointed and about to give up
Don't just had been we not seated in Organization as explained to, we quickly acquired that the movie process and WiFi was failing to work and we would not be capable to listen to music or motion pictures all through our 10 hour flight. I normally anticipate making the most of flicks on extensive flights.
Your customer service Reps are a lot less than helpful. Following trying to go to a scheduled for months instruction seminar our flight was canceled creating us unable to go to. The only thing provided by American Airways were apologies plus a refund with the flight.
I used to be on maintain with reservations several instances for incredibly prolonged amounts of time. A single AA reservations and a person agent instructed me it could Value me an additional $189.00 to fly out upcoming early morning then mentioned that flights have been booked up coming working day.
My son had the worst practical experience on the airline. I are not able to tell you the effect it experienced….He was as a consequence of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening ten several hours just before his flight. He was then on keep for an exceedingly long time whilst they have been trying to reroute him. He experienced an audition While using the Pittsburgh Symphony within the Monday early morning the next day. Then the routed him on A further flight with incredibly minimum time for you to transfer. thirty minutes. He obtained towards the airport, that flight was delayed and he would miss the transfer. They identified One more flight but just one seat, which he couldn't do because of the fact that he had to pay for his cello. Time immediately after time he was on maintain and also the agents were not very helpful. At last he ended up getting to simply accept the sole risk which was a flight to Charlotte followed by a remain right away then on to Pittsburgh ideally an hour or so before audition. They mentioned they may not give him a hotel voucher over the mobile phone or for the ticketing spot, but there will be plenty of folks handing them browse around these guys out in Charlotte.
after a delayed flight away from Detroit simply because there wasn’t a operating PA procedure( which we have been told was FAA necessary). We reloaded on precisely the same aircraft and flew to Dallas more than 2 hours later. ( the flight attendants needed to walk the ailes to speak). our flight was to leave at 600am. we last but not least still left at 1145am. Upon arriving in Dallas we have been rushed to our upcoming gate for Denver. Upon arriving in Denver late afternoon, we experienced no baggage. We were instructed It could be on on the list of up coming three flights from Dallas.
I flew AA back from Boston by using Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went well and we arrived in time. The pilot hardly ever after communicated with the travellers (the same old flight information and facts most pilots do share when we have been within the air, which includes a welcome) along with the Flight Attendants by no means advised us what gate we were being at after we landed. I'd a short link time (that was presented After i made the reservations online), which I used to be in a position to make following traversing the whole Charlotte airport. After i got into the gate I requested the Ticket Agent once we can count on to land in Sarasota and was educated the crew experienced not yet arrived. At NO time was an announcement created in the event the crew had arrived or when to be expecting to depart.
I used to be to tell you of my not so pleasant expericences using your airline, and requesting a refund of my flight. First off I used to be suppose to get around the seven:55am flight from Gulftport,MS.
We may also be sorry which you were not pleased with the complimentary voucher that we provided. However, the voucher was intended to convey goodwill and to create amends in some way with the insufficient service you claimed. It represents an quantity we imagine to get good and sensible.